Customer Care · Delivered With Care
Shipping & Delivery
Every Avelissea order ships free, with no minimum to reach, and arrives within 3–5 calendar days. Here is everything to know, from checkout to your doorstep.
- Free on every product
- No order minimum
- 3–5 calendar days
- Live order tracking
- Free Shipping on Every Product
- No Minimum Order
- Delivered in 3–5 Calendar Days
- Track Your Order Anytime
- 24/7 Customer Support
- Free 30-Day Returns & Exchanges
The Avelissea Shipping Promise
Free shipping on every product
Shipping is complimentary across our entire collection, with no order minimum. A single lip gloss travels as freely as a complete skincare routine, and eligible Beauty Savings favorites ship free too.
- No minimum spend, ever
- Free on full-price and Beauty Savings items alike
- Delivered within 3–5 calendar days
The Delivery Journey
From Checkout to Your Doorstep
Five simple moments between choosing your favorites and opening them at home.
- Place Your Order
Choose your essentials and check out securely.
- Confirmation
An email arrives with your order number and summary.
- Prepared With Care
Your order is packed and readied for its journey.
- On Its Way
Follow progress anytime with Track your order.
- Delivered
Arrives within 3–5 calendar days.
Delivery Estimator
When Will It Arrive?
Choose your order date to see your estimated delivery window. Calendar days include weekends and holidays.
Estimated delivery window3–5 calendar days after your order
This estimate is based on our 3–5 calendar day delivery time. For live progress on an order you have placed, visit Track your order.
Order Tracking
Follow Every Step
- Open Track your order
Visit our tracking page from any device, at any time.
- Enter your details
Provide the details requested on the tracking page, such as your order information.
- Follow the progress
See where your parcel is on its way to you, right up to delivery.
Good to Know
Delivery Notes
A few simple details that help every order arrive smoothly.
- Check Your Address
Review your delivery details at checkout so your parcel reaches the right door.
- Keep Your Order Number
It is in your confirmation email and makes tracking and support quicker.
- Weekends Count
Delivery time is measured in calendar days, including weekends and holidays.
- Savings Ship Free
Automatic 15% subscriber savings and 20% Beauty Savings never change free shipping.
- Free Returns
Changed your mind? Returns and exchanges are free within 30 days.
- Help Around the Clock
Our customer support team is available 24/7 for any delivery question.
Shipping Questions
Quick Answers
Is shipping free on sale items?
Yes. Shipping is free on all products, including eligible items in Beauty Savings.
Do weekends count toward delivery time?
Yes. Our 3–5 day delivery time is counted in calendar days, which include weekends and holidays.
What if my delivery address is incorrect?
Contact our 24/7 customer support team as soon as possible with your order number and the correct address, and we will do our best to help.
What if my tracking has not updated?
Check Track your order again a little later. If you still need help, our support team is available 24/7.
Where can I read the full shipping terms?
Our complete terms are set out in the Shipping Policy.
Delivery Support · 24/7
Need Help With a Delivery?
Whether you are following a parcel, updating an address or simply have a question, our customer care team is here around the clock.
Contact UsSent With Care From
Avelissea
Refined skincare, makeup, tools, hair, body and nail essentials, curated for everyday beauty rituals.
Delivery Details
- Ships from84 Brown Ave, Louisville, MS 39339, United States
- Phone · 24/7+1 (732) 253-8129
- Delivery3–5 calendar days
- ShippingFree on every product