Policies & Information
Privacy Policy
How Avelissea collects, uses and protects your personal information when you visit avelissea.lat, shop with us or contact our team.
Last updated October 15, 2026
Privacy at a Glance
The Short Version
A quick summary. The full policy below explains each point in detail.
Details to process orders, deliver them and support you.
Card details are handled by our payment providers, not stored by us.
We do not sell your personal information for money.
Unsubscribe anytime and ask to access or delete your data.
The Journey of an Order
Where Your Information Goes
From your first click to your doorstep, here is who handles your details and why.
- You Shop
You share contact and delivery details at checkout.
- We Prepare
Avelissea and our platform process your order.
- Secure Payment
Payment providers process your payment securely.
- Delivered
Carriers and our tracking provider get your order to you.
Section 01Who We Are
Avelissea is a U.S.-based online beauty store operating at avelissea.lat. In this policy, “Avelissea,” “we,” “us” and “our” refer to our store, located at 84 Brown Ave, Louisville, MS 39339, United States.
This Privacy Policy explains how we handle personal information when you visit our website, make a purchase, subscribe to our emails or contact customer care. By using our site, you acknowledge the practices described here.
Section 02Information We Collect
Information you give us
- Contact details such as your name, email address and phone number.
- Order details including shipping and billing addresses and the products you buy.
- Account information if you create an account, such as your login and order history.
- Email subscription details when you sign up, which also unlock our automatic 15% subscriber discount.
- Messages you send to customer care and any reviews or feedback you choose to share.
Information collected automatically
- Device and browser information, IP address and approximate location.
- Pages viewed, products browsed, referring sites and how you interact with our store.
- Information gathered through cookies and similar technologies, described in Section 04.
Information from others
We receive information from service providers that help run our store, such as our e-commerce platform, payment processors, shipping carriers and our order-tracking provider.
Section 03How We Use Your Information
- To process, ship and deliver your orders, and to share tracking updates.
- To provide 24/7 customer support and respond to your questions.
- To apply automatic offers, such as the 15% subscriber discount.
- To send marketing emails when you have subscribed. Every email includes a way to unsubscribe.
- To maintain, secure and improve our website, and to prevent fraud.
- To comply with legal obligations and enforce our terms.
Section 04Cookies & Tracking Technologies
Cookies are small files stored on your device. We and our service providers use them to keep your cart working, remember your preferences, understand how our store is used and, where permitted, show more relevant marketing.
You can control cookies through your browser settings and any cookie preferences offered on our site. Blocking some cookies may affect how the store works, such as your cart or checkout.
Section 05How We Share Information
We share personal information only as needed to run our store, including with:
- Our e-commerce platform (Shopify), which hosts our store and processes orders.
- Payment processors, which handle your payment details securely.
- Shipping carriers and our order-tracking provider, to deliver orders and show tracking updates.
- Email, analytics and marketing tools that help us communicate and improve the store.
- Professional advisers and authorities when required by law or to protect rights and safety.
- A successor business in the event of a merger, acquisition or sale of assets.
We do not sell your personal information for money. Some advertising cookies may be considered “sharing” under certain state laws, and you can opt out as described in Section 06.
Section 06Your Choices & Rights
Depending on where you live, you may have the following rights regarding your personal information:
Ask what personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your personal information.
Request a copy of your information.
Opt out of targeted advertising or data sharing.
Use the link in any marketing email.
To make a request, contact us through our Contact Us section at the end of this page. We may need to verify your identity before responding. You may use an authorized agent where the law allows, and we will not discriminate against you for exercising your rights. Where required, we honor browser-based opt-out signals such as Global Privacy Control.
Section 07Data Retention & Security
We keep personal information only as long as needed to fulfill orders, provide support, meet legal, tax and accounting obligations, and resolve disputes. After that, we delete or anonymize it.
We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Section 08Children’s Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us and we will delete it.
Section 09Third-Party Links & Social Media
Our site links to other websites and to our profiles on TikTok, YouTube and Pinterest. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review them.
Section 10Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. When we do, we will revise the “Last updated” date at the top of this page. Our store is operated in the United States, and information is processed there.
Section 11Contact Us
Questions about this policy or your personal information? Reach our customer care team 24/7 through our Contact Us section at the end of this page, or write to us at 84 Brown Ave, Louisville, MS 39339, United States.
Common Questions
Privacy, Answered
Do you sell my personal information?
No. We do not sell your personal information for money. See Section 05 for the service providers we work with.
Do you store my card number?
No. Payments are processed by our payment providers, and we do not store full card numbers on our site.
How do I stop marketing emails?
Select the unsubscribe link at the bottom of any marketing email. You will still receive messages about your orders.
How can I access or delete my information?
Send a request using the Contact Us button at the end of this page. We may verify your identity before responding, as described in Section 06.
Still Have a Question?
Talk to Us About Your Privacy
Want to access, update or delete your information, or simply have a question? Our customer care team is here 24/7.
Contact Us